TY - JOUR AU - Ortiz García de las Bayonas, José Miguel AU - Parra Meroño, María Concepción AU - Wandosell Fernández de Bobadilla, Gonzalo PY - 2023/05/22 Y2 - 2024/03/28 TI - What business model factors make SMEs more profitable? JF - Small Business International Review JA - Small Bus Int Rev VL - 7 IS - 1 SE - Research Articles DO - 10.26784/sbir.v7i1.542 UR - https://sbir.upct.es/index.php/sbir/article/view/542 SP - e542 AB - The aim of this article is to detect the business model factors that increase firm performance. To carry out this research, a survey was conducted among the CEOs of seventy companies in the Region of Murcia, Spain, belonging to different sectors of economic activity. The empirical evidence obtained indicates that the characteristics of a company's business model affect its performance and future viability. In this sense, the article confirms that the business model factors that contribute to improving the future viability of a firm are mainly innovation, professionalization of the economic-financial area, investment in employees, and strengthening of the commercial area. Therefore, firms that wish to improve their long-term performance should especially strengthen these characteristics of the business model. ER -