WIID, Johannes A; SENOOANE, Belinda C. Drivers of SME customer relationship management: Perspectives from owners/managers. Small Business International Review, [S. l.], v. 9, n. 2, p. e734, 2025. DOI: 10.26784/sbir.v9i2.734. Disponível em: https://sbir.upct.es/index.php/sbir/article/view/734. Acesso em: 13 sep. 2025.