Small Business International Review <p><i class="ai ai-open-access ai-4x ai-fw ai-pull-left" style="color:#f6830a"></i><strong>Small Business International Review (e-ISSN 2531-0046)</strong> is a peer-reviewed e-journal devoted to the publication of original research articles concerning the broad field of SMEs. It provides <strong>Fully Open Access</strong> to its content on the principle that making research freely available to the public supports a greater global exchange of knowledge.<strong> Authors are not asked to pay Article Processing Charges (APCs) for this journal in any case</strong>. The journal offers a permanent open call for papers. The articles can be sent using the platform of the journal or can be sent by attaching the document to the address <a href=""></a> indicating in the subject: '[SBIR] Article sent'. To submit your manuscript through the platform <a href="/index.php/sbir/login">click here</a>.</p> <p>The editors are pleased to announce that the publishing model of the journal changed. Rather than publishing conventional complete online issues at fixed intervals, the journal moved to a <strong>continuous publication (CP) model</strong>. The central aspect of the new publishing model is that articles will be published online in their final formats (PDF and XML-JATS), with their final citation details, as soon as they have been accepted and proofread. As a result, the waiting time between submission and final publication is considerably reduced, and the article will be assigned a permanent DOI as well <a href="/index.php/sbir/about#continuouspublication">(more information)</a>. Small Business International Review averages 18-20 weeks from manuscript submission to publication with a rejection rate of 73.4%.</p> Spanish Accounting and Business Administration Association (AECA) and Universidad Politécnica de Cartagena (UPCT) en-US Small Business International Review 2531-0046 <p id="copyrightNotice">Authors who publish with this journal agree to the following terms:</p> <ol> <li class="show">Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a <a title="Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License (CC BY-NC-SA 4.0)" href="" target="_blank" rel="noopener">Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License (CC BY-NC-SA 4.0)</a> that allows others an non-exclusive licence to share the work with an acknowledgement of the work's authorship and initial publication in this journal, commercial uses are not permitted and, if you remix, transform, or build upon the material, you must distribute your contributions under the same license as the original.</li> <li class="show">Authors are able to enter into separate, additional contractual arrangements for the <span style="text-decoration: underline;">non-exclusive distribution</span> of the journal's published version of the work, duly noting the <em> <em>Small Business International Review</em> </em> as original source of material, including the authorship, the year of publication, number of issue, and the pages or elocation-id on which the information appears, as well as the link to the Journal’s web page using its assigned DOI link.</li> <li class="show">Authors are permitted and encouraged to post their work online (on their institutional repositories or their website) for the submitted and accepted versions , provided acknowledgement of submission or acceptance, as it can lead to productive exchanges, as well as earlier and greater citation of published work.</li> <li class="show">Explanatory note about the change of the <strong>Creative Commons License</strong>: <strong>Small Business International Review</strong> published its first two issues under a <a href="" rel="license">Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License (CC BY-NC-ND 4.0)</a>. But the editors after the knowledge of the <a title="DECLARATION OF MEXICO in favor of the Latin American Non-Commercial Open Access Ecosystem" href="" target="_blank" rel="noopener">DECLARATION OF MEXICO in favor of the Latin American Non-Commercial Open Access Ecosystem</a>&nbsp;have decided to publish from that moment through a <a title="Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License (CC BY-NC-SA 4.0)" href="" target="_blank" rel="noopener">Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License (CC BY-NC-SA 4.0)</a> as a result of it the Vol. 2, Num. 2 (2018) is under this new version of licence as well as all new issues from now.</li> </ol> Understanding how digital transformation can enable SMEs to achieve sustainable development: A systematic literature review Small and medium-sized enterprises (SMEs) are key drivers of economic growth and development. Innovation through digital transformation has the capacity to enable sustainability, competitiveness and customisation in products and services. However, adoption of digital technologies by SMEs to underpin sustainability outcomes is poorly understood. A systematic literature review identified an initial dataset of 1300 articles, which after screening and application of exclusion criteria resulted in a dataset of 64 articles for synthesis. Analysis was carried out according to three main areas, namely the technology aspects of digital transformation, sustainable development according to the triple bottom line (i.e. economic, environmental and social aspects), and the business characteristics of SMEs. In the latter case, business strategy and management, organizational structure, organizational culture, skills and qualifications, and leadership factors are identified from the literature. Furthermore, literature expressing the triple bottom line dimensions and the type of Industry 4.0 technology areas adopted are synthesized. Correlation of the data through bibliographic analysis is provided on the type of technology enabling SMEs towards a pathway for sustainable development as well as synthesis of future research directions arising from the study. Simon Philbin Radhakrishnan Viswanathan Arnesh Telukdarie Copyright (c) 2022 Simon Philbin, Radhakrishnan Viswanathan, Arnesh Telukdarie 2022-05-31 2022-05-31 6 1 e473 e473 10.26784/sbir.v6i1.473 Does informal finance matter for micro and small businesses in Africa? Globally, micro and small businesses require finance to support their business activities. Most of them have low profits because of the lack of support from the formal financial system. Micro and small businesses in developing countries have a dire need for financing start-ups and existing business operations. The lack of support from the formal financial system and the government forces them to explore other financial support mechanisms, making it important to investigate alternative financial channels. This paper investigates whether informal finance matters for micro and small businesses. We used a systematic literature review to answer the predetermined research question. Thirty (30) primary studies were surveyed to establish the importance of informal finance for micro and small businesses. The findings show that informal finance is a workable alternative for micro and small businesses. It supports business start-ups, existing businesses and enhances business growth, business owners’ livelihoods and livelihoods in their communities. Informal finance models can be improved to work as small business promotion tools. The original value of the paper is based on the use of a systematic literature review to assess whether informal finance matters for micro and small businesses and connect theories with emerging themes. It further contributes to the debates on the importance of informal finance and contributes to future lines of research on informal finance. Stephen Mago Florah Sewela Modiba Copyright (c) 2022 Stephen Mago, Florah Sewela Modiba 2022-03-14 2022-03-14 6 1 e415 e415 10.26784/sbir.v6i1.415 Determinants of the capital structure of small and medium enterprises: Empirical evidence in the public works and hydraulics sector from Algeria This study aims to identify the determinants of the capital structure of SMEs in Algeria during the period 2010-2018. Where a sample consists of 20 SMEs from the Public Works and Hydraulics sector. The study used financial leverage as the dependent variable and assets structure, profitability, liquidity, and size as independent variables. The study used Panel Data methods for testing the hypothesis. The results show that profitability, liquidity, and assets structure are negatively related to financial leverage, while size does not affect the financial leverage. The results indicate that SMEs in Algeria rely on their internal resources to finance their activities. Ishaq Hacini Khadra Mohammedi Khadra Dahou Copyright (c) 2022 Ishaq Hacini, Khadra Mohammedi, Khadra Dahou 2022-02-04 2022-02-04 6 1 e408 e408 10.26784/sbir.v6i1.408 Exploring the impact of student developed marketing communication tools and resources on SMEs performance and satisfaction A number of SMEs lack the essential marketing skills, knowledge, tools and resources, and financial access to ensure the survival of their businesses. Service learning could be used as an effective pedagogy for assisting SMEs with vital marketing communication (MC) strategies via the development of tools and resources that may increase business growth and sustainability. The primary research objective was to evaluate SMEs’ satisfaction regarding performance factors, and student developed MC tools and resources that were implemented via a MC service learning programme (in the form of student-run agencies). The inquiry utilized the triad service learning model and quality assurance cycle to apply an evaluation research design that was substantiated by the expectancy-disconfirmation paradigm. A survey was conducted among 107 SME owners and managers via a structured questionnaire. The student developed MC tools and resources and their perceived usefulness resulted in a positive influence on a number of performance factors among SMEs. MC tools and resources such as a customer database, email address, and Facebook page had the largest influence on performance factors. Performance factors such as an increase in sales, new customers, brand awareness, competitive advantage, business efficiency, and motivation of employees were found to have a positive influence SME satisfaction. Further inquiry could replicate the study via various marketing-related service learning programmes in different countries that have divergent cultures, economics and contexts. Dylan Cromhout Rodney Duffett Copyright (c) 2022 Dylan Cromhout, Rodney Duffett 2022-01-10 2022-01-10 6 1 e422 e422 10.26784/sbir.v6i1.422 Determining factors in MSMEs success: An empirical study in Mexico This work empirically analyzes the competitive factors that help make micro, small, and medium enterprises (MSMEs) successful. To do this, an empirical study with a sample of 614 companies in Guanajuato, Mexico, has been carried out. The results of the binary logistic regression analysis show that quality, technology, and innovation are the main variables that determine a company’s success. These findings could provide guidelines to help MSMEs improve their competitiveness, and they could help public administrations better support MSME growth. Rubén Molina-Sánchez Domingo García-Pérez-de-Lema Alejandra López-Salazar Roberto Godínez-López Copyright (c) 2022 Rubén Molina-Sánchez, Domingo García-Pérez-de-Lema, Alejandra López-Salazar, Roberto Godínez-López 2022-01-10 2022-01-10 6 1 e384 e384 10.26784/sbir.v6i1.384 Innovation among entrepreneurial SMEs during the COVID-19 crisis in Iran COVID-19 is affecting the development of the global economy and threatening the survival of SMEs worldwide. In light of the current situation, this paper examines the factors affecting product and process innovation in SMEs during the COVID-19 crisis. We carried out a simple random sample of 185 SME entrepreneurs in Ardakan, Iran, using a multivariate regression analysis. The results showed that experience is one of the most important factors affecting innovation. Organization size and age were negatively associated with process innovation during the current crisis. Moreover, the findings reveal that training to facilitate cooperation as well as higher commitment to R&D can lead to greater innovation. An important conclusion is that, during the COVID-19 pandemic, government efforts to encourage SMEs to create new products helped them to withstand the crisis. The study suggests that, during the COVID-19 crisis, embracing innovation as a core organizational value helped SMEs to remain competitive. Howard E. Van Auken Mohammad Fotouhi Ardakani Shawn Carraher Razieh Khojasteh Avorgani Copyright (c) 2021 Howard E. Van Auken, Mohammad Fotouhi Ardakani, Shawn Carraher, Razieh Khojasteh Avorgani 2021-09-20 2021-09-20 6 1 e395 e395 10.26784/sbir.v5i2.395 Financial determinants of SMEs performance. Evidence from Kenya leather industry Small and medium-sized enterprises (SMEs) are one of the buoyant businesses in the global economy with abundant resources that have not been fully exploited. Despite several revelations on the challenges of SMEs, little to none have comprehensively captured financial factors affecting the performance of SMEs, particularly, in the Kenyan leather sector. This study explores financial factors that are affecting the performance of SMEs using the case of the leather industry sector in Kenya. The study data was collected by administering questionnaires to 300 respondents who were randomly chosen from SMEs within Kenyan leather sector. The study found that financial literacy, credit access and tax are statistically significant financial factors affecting the performances of SMEs. As a result, the study recommends that Government should increase its commitment to develop SMEs by offering favorable tax rates and tax exemptions to SMEs especially those in the leather sector of Kenya. Also, SMEs should heighten their financial literacy which will help augment their access to credit. Arthur Benedict Jackline Kinya Gitonga Annette Serwaa Agyeman Baffour Tutu Kyei Copyright (c) 2021 Arthur Benedict, Jackline Kinya Gitonga, Annette Serwaa Agyeman, Baffour Tutu Kyei 2021-09-10 2021-09-10 6 1 e389 e389 10.26784/sbir.v5i2.389 Participation of SME distributors in the gray market: An empirical analysis of Spanish firms Within the distribution channels of fast-moving consumer goods (FMCG), the negotiating of agreements with official suppliers is critical for the performance of small and medium-sized (SME) distributors. These distributors are limited by their size and negotiating power, which is significantly lower than that of their suppliers, leading them to seek alternative supply sources, such as that provided by the gray market. The participation of SME distributors in the gray market is not only conditioned by the negotiations with their official suppliers, but also by the role played by the size of the gray market and by the relationship with their suppliers. The literature shows very few studies into SMEs within this area of the distribution channel, so this article contributes an explanatory model of this phenomenon. Based on a sample of 181 Spanish distribution companies, our results confirm that negotiation is a favorable element, while granting limited importance to the role of the relationship. In addition, we find evidence of the key role of commitment between parties in a situation as peculiar as that of parallel marketing channels. Fernando Gimeno-Arias Copyright (c) 2021 Fernando Gimeno-Arias 2021-09-09 2021-09-09 6 1 e372 e372 10.26784/sbir.v5i2.372 Exploring social media usage as a communication channel among independent food retailer SMEs in South Africa Social media has facilitated interaction between businesses and consumers, and consequently, has seen rapid growth as a communication channel by a number of smaller retailers in South Africa. Hence, the primary research objective of this study is to explore social media usage as a marketing communication strategy by independent food retailer small to medium enterprises (SMEs). The study used a qualitative data collection strategy and in-depth interviews were conducted among eleven independent food retailer SMEs in South Africa. The study revealed that the level of social media activity by the respondent retailers was influenced by enabling factors such as cost effectiveness, accessibility, reach and relationship building, whereas perceived risk and resources such as time, knowledge and human resources were inhibiting factors. The research contributes to the available literature exploring social media usage as customer contact points for promotional purposes, as well as provides insight for further studies on the use of social media conduits by independent food retailer SMEs or similar businesses in a developing country. José dos Santos Rodney Duffett Copyright (c) 2021 José dos Santos, Rodney Duffett 2021-09-08 2021-09-08 6 1 e392 e392 10.26784/sbir.v5i2.392 Utilization of non-financial business support services to aid development of Micro, Small and Medium Enterprises (MSMEs) in Tanzania A variety of factors inhibit the development of MSMEs in African countries, which in turn affects entrepreneurship, job creation and economic transformation. Using cross-sectional data from 250 MSMEs in the Dar es Salaam region, we find in most of the examined variables the positive relationship between the use of non-financial business support services (BDS) and the development of MSMEs in the Dar es Salaam region. However, contrary to expectations, building business linkages and mentoring programs recorded negative relationships with MSMEs development. This is related to restricted capacities stemming from the size of MSMEs compared to large companies and deficiencies in the content of mentoring programs. In addition, the discrepancy between BDS demand and supply as well as the low adoption rate of BDS are associated with the inadequate adaptation of BDS to the needs of MSMEs, high service costs and a lack of qualified service providers. Thus, we argue that the provision of BDS to MSMEs should be demand-driven and that institutions should build on the pre-eminent characteristics of MSMEs when designing business support programs. On the other hand, Government efforts to nurture the development of MSMEs through policies and programs should extend to promoting business linkages between MSMEs and large enterprises. Francis Lwesya Adam Beni Swebe Mwakalobo Justine Mbukwa Copyright (c) 2021 Francis Lwesya, Adam Beni Swebe Mwakalobo, Justine Mbukwa 2021-07-26 2021-07-26 6 1 e358 e358 10.26784/sbir.v5i2.358 Delimitation of the experience factor in the decision to select international markets by Spanish SMEs: The influence of psychic distance The internationalization of SMEs is generally characterized by a progressive multi-stage process, in which organizations gradually acquire knowledge and skills that strengthen their commitment to the outside world. International experience – a form of autonomous accumulation of know-how that allows the understanding of potential markets – influences the decision-making process for selecting export markets. Although gradual acquisition of international experience allows an increase in export activity in more physically distant markets, this gradualist postulate does not have an indefinite validity. This paper analyzes the limits of this international experience in terms of psychic distance, examining whether those SMEs that have obtained enough international experience to develop markets of greater complexity tend to select more complex, i.e., more psychically distant, countries. The findings generally support the idea that the relationship between international experience and psychically distant markets ceases when SMEs have obtained enough international experience, after which it is the objectives of a strictly business nature which condition the decision to select potential markets. For these reasons, when the organization has obtained enough skills and international experience to develop markets of greater complexity, the managers choose to select more complex i.e., more psychically distant, countries. Pedro María Martínez Villar Copyright (c) 2021 Pedro María Martínez Villar 2021-07-26 2021-07-26 6 1 e368 e368 10.26784/sbir.v5i2.368 Firm characteristics and credit constraints among SMEs in the Philippines Access to finance is critical to support the growth of small and medium-sized enterprises (SMEs). However, lack of access to adequate financing is one of the biggest obstacles that SMEs face. This paper analyzed the relationship between firm characteristics and credit constraints among SMEs in the Philippines. We determined which firm characteristics are correlated to the predicted probability of being credit-constrained or “quasi-constrained” — i.e., able to borrow from informal sources. Estimates of marginal effects at the means (MEMs) from logistic regressions provide some suggestive evidence that increased firm size, previous purchase of fixed assets, and increased use of digital technologies for accounting and financial management are associated with a lower predicted probability of being credit-constrained. The use of digital technologies in accounting and financial management is also associated with a lower probability of credit constraint in informal financial markets. John Paul Flaminiano Jamil Paolo Francisco Copyright (c) 2021 John Paul Flaminiano, Jamil Paolo Francisco 2021-05-31 2021-05-31 6 1 e332 e332 10.26784/sbir.v5i1.332 SMEs’ competitiveness and international trade in the era of Global Value Chains (GVCs) in Tanzania: An assessment and future challenges International trade continues to play a crucial role in economic transformation in African countries. The rise of Global Value Chains (GVCs) presents opportunities through which international trade can be effectively conducted. GVCs facilitate organization of trade, international production and investment by locating different stages of production process across varied countries. This presents opportunities to integrate Small and Medium Enterprises (SMEs) into global trading systems but also may generate challenges particularly to resource constrained SMEs. Reviewing the challenges for the participation in international trade and possible integration into GVCs by Tanzania’s SMEs, the results show that the major challenges for SMEs internationalization are international marketing related constraints and global competition (69%), supply side constraints (56%), unfriendly investment climate (50%) and financial constraints (37.5%). As such, the role of trade policies remains critical in mitigating some of these challenges through formulating friendly legal and regulatory frameworks, enhancing SMEs productivity by building their managerial and technical capacities, minimizing trade costs, and increasing trade openness. However, given the current global, regional and domestic developments in Tanzania, trade policies need review so as to respond to the changing global trade landscape but also promote policy harmony, coherence and complementarities among varying implementing institutions, deficiency of which is debilitating policy implementation at present Francis Lwesya Copyright (c) 2021 Francis Lwesya 2021-03-22 2021-03-22 6 1 e325 e325 10.26784/sbir.v5i1.325 The impact of dynamic capabilities and market orientation on firm performance: a case study of higher education consulting firms Dynamic capabilities (DC) and market orientation (MO) have been described as affecting firm performance, particularly in the case of fast-changing markets. They have been analysed for a wide range of firm sizes, but research on DC in the context of sole traders and micro enterprises is scarce. To begin filling this gap, this research focuses on the effects of DC and MO on firm performance in the case of sole traders, micro and small enterprises (MSEs), using higher education (HE) consulting as a case study. HE consulting was chosen as it is comprised of numerous sole traders and MSEs and it is subjected to significant and continual change. Using a survey completed by 60 MSEs based in the UK, Europe and North America, this research found that the sensing capability is a significant determinant of firm performance, alongside what this study defines as operational MO. Furthermore, operational MO was found to significantly moderate the relationship between the learning capability and firm performance. This work suggests that (i) research on DC should be extended to sole traders and MSEs; and (ii) the business literature is ripe for a growing body of applied work on DC going beyond their theoretical validation and looking to develop practical recommendations for firms in different industry sectors. Andrea Chiarelli Copyright (c) 2021 Andrea Chiarelli 2021-01-11 2021-01-11 6 1 e312 e312 10.26784/sbir.v5i1.312 Minimum rate of return of the owner-investor. The case of the family SME The calculus of the minimum rate of return is a centerpiece of the business world that poses a considerable challenge in the case of owner-investors and professional who advise family’ SME companies. This work shows how to face this challenge by using the three components model (3CM) for unlisted companies. Specifically, it discusses how to add the specific risk of an owner-investor who concentrates a large part of his wealth in a single asset, as is the case of most SME companies. The article contributes both from a theoretical and practical point of view. In the first case, it offers an underexplored line of research. In the second case, it gives owner-investors and experts a tool to guide them in their investment decision-making. Alfonso A. Rojo-Ramírez Copyright (c) 2021 Alfonso A. Rojo-Ramírez 2021-01-11 2021-01-11 6 1 e287 e287 10.26784/sbir.v5i1.287 The impact of COVID-19 on small and medium-sized enterprises in Armenia: Evidence from a labor force survey This paper assesses the impact of COVID-19 pandemic on small and medium-sized enterprises in Armenia. The analysis of representative nationwide survey data reveals that as compared with large-company employees, SME employees are more affected by the crisis, having been laid off or having reduced work hours and pay. Logistic regression results show that being employed by an SME doubles the likelihood of layoff and pay reduction. There is also support for the hypotheses that employees in sectors which allow for remote work, e.g., education and information and communication services, as well as those who have medium to high professional qualifications, have been less affected by the crisis. The findings call for more targeted government assistance to SMEs and low-skilled workers. Mane Beglaryan Gayane Shakhmuradyan Copyright (c) 2020 Mane Beglaryan, Gayane Shakhmuradyan 2020-09-15 2020-09-15 6 1 e298 e298 10.26784/sbir.v4i2.298 Sustainable Human Resource Management and Organisational Performance: An Integrating Theoretical Framework for Future Research This paper identifies and analyses six relevant approaches for the analysis of Sustainable Human Resource Management and Organizational Performance: Resource-Based View, Dynamic Capabilities View, Knowledge-Based View, Behavioral Theory, Human Relations Theory, and Cooperative Systems and Ambidextrous Organizations. They are complementarity approaches. They can all be applied to the analysis of a specific resource or capability for sustainable human resource management (HRM) and, consequently, organisational performance. However, the contributions made by the Resource-Based View and the new approach of Ambidextrous Organizations seem to be the most comprehensive approaches for studying sustainable HRM from an internal perspective of firms that allows the long-term development of their organizational and society performance. Lucía Muñoz-Pascual Jesús Galende Copyright (c) 2020 Lucía Muñoz-Pascual, Jesús Galende 2020-09-15 2020-09-15 6 1 e281 e281 10.26784/sbir.v4i2.281 SMEs led by women and training: an exploratory study The objective of this research was to characterize the training in companies led by women and determine if there is a relationship with the characteristics of the company and the businesswoman. A structured direct questionnaire was applied to a sample of 272 voluntary businesswomen from Mexico City. The main findings from this exploratory study show that most women entrepreneurs consider training important; nevertheless only half have been trained, the average annual training hours being 45. In addition, only one third have implemented training programs for their employees, and the training topics have been mainly in operational or production areas. It was also found a significant relationship between some characteristics of companies and entrepreneurs and training María Luisa Saavedra García María Elena Camarena Adame Copyright (c) 2020 María Luisa Saavedra García, María Elena Camarena Adame 2020-07-01 2020-07-01 6 1 1 17 10.26784/sbir.v4i2.270 Almería’s fruit and vegetable competitive advantage and the growth of GDP per capita Almeria's horticulture has experienced extensive growth that is sustained by the main macroeconomic variables: an acceleration of the agricultural income, broadly-speaking, a positive commercial balance throughout the first quindenium of the century and a GDP that on the whole represents the 16.69% of that accounted by all the province, without taking the agricultural auxiliary industry into account. This trend leads to an asymmetric process of deagrarianization which registers the whole of the Spanish economy and acts as a source of competitive plus point in comparative terms with the development of the social welfare of its territory. A linear regression analysis crosses two variables to assess the degree of coincidence that exists between the growth registered by Almeria's horticulture industry and the quality of life of its citizens. On the one hand, the productivity of the sector is used (average in tonnes of production per hectare) whilst, on the other hand, per capita GDP -because economic growth theories go against GDP as an indicator of social welfare. There is evidence that GDP per capita follows a parallel or symmetrical pattern to the citizens' perception of happiness. It has been categorically confirmed that the horticulture industry of Almería intervenes as a competitive advantage through its productivity, as it stands above all as a long-term determinant of the standard of living of any territory Antonio Miguel Gil Salmerón Copyright (c) 2020 Antonio Miguel Gil Salmerón 2020-07-01 2020-07-01 6 1 18 29 10.26784/sbir.v4i2.265 Sustainability as a Corporate Strategy: A Performance Comparison of Green and Non-green SME Hotels Sustainability in recent years has gained momentum as a business model, given the challenges facing the economy and society. Small and medium‐sized hotel companies have begun to apply new management systems based on sustainability, seeking a dual objective, on the one hand to differentiate themselves from their competition and reach growing market niches, on the other hand to have a more efficient and less polluting business model. When implementing this sustainable management, they also face challenges in its application, such as its lack of regulation by institutions and large investments in innovation. We will carry out an OLS model to identify the internal elements that characterize ecological hotels, and these management systems are being effective for SMEs in Barcelona (Spain) Ricardo Teruel-Gutiérrez Copyright (c) 2020 Ricardo Teruel-Gutiérrez 2020-07-01 2020-07-01 6 1 30 38 10.26784/sbir.v4i2.254