•  Journal: Small Business International Review
  • eISSN: 2531-0046
  • Sección: Artículos de Investigación

ReviewExplicando los resultados heterogéneos de desempeño en la adopción tecnológica de las pymes: una revisión integradora basada en clústeres

Disponible online el 1 octubre 2026, Versión actual con fecha 1 octubre 2026

Resumen

¿Por qué inversiones tecnológicas similares generan resultados de desempeño heterogéneos entre las pequeñas y medianas empresas (pymes)? Aunque la investigación sobre la adopción tecnológica en las pymes ha crecido significativamente, las distintas perspectivas teóricas han evolucionado en gran medida de forma aislada, lo que ha limitado su integración acumulativa. Este estudio aborda esta fragmentación mediante una revisión bibliométrica basada en clústeres de 377 artículos revisados por pares publicados entre 1982 y 2024. Combinando el análisis de redes de coocurrencia basado en el mapeo mediante Visualization of Similarities (VOS) con los Normalized Local Citation Scores (NLCS), identificamos cinco clústeres temáticos interrelacionados. Los resultados indican que la adopción tecnológica en las pymes se conceptualiza mejor como un proceso de orquestación mediado por capacidades y condicionado por el contexto, en lugar de como una relación lineal entre tecnología y desempeño. Esta perspectiva proporciona una base para desarrollar explicaciones configuracionales y multinivel de la heterogeneidad en los resultados de desempeño.
Palabras clave: adopción tecnológica; pequeñas y medianas empresas (pymes); análisis bibliométrico; evisión sistemática e integradora de la literatura

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